The Web Centre for Social Research Methods
Data Centre – Campaign Research
FREE Resources for Methods in Evaluation and Social Research
Research Methods for Business Students: AND Research Navigator Access Card
Mark N.K. Saunders
Publisher: FT Prentice Hall
ISBN: 1405813970
Research Methods for Managers
John Gill, Phil Johnson
Publisher: Sage Publications Ltd
ISBN: 0761940022
Management Research: An Introduction (Sage Series in Management Research)
Mark Easterby-Smith, Richard Thorpe
Publisher: Sage Publications Ltd
ISBN: 0761972854
Doing Research in Business and Management: An Introduction to Process and Method
Dan Remenyi, Brian Williams, Arthur Money, Ethne Swartz
Publisher: Sage Publications Ltd
ISBN: 0761959505
Introduction
Purpose of a Specific Investigation
Investigation Problems
Investigation Skills
Research
Planning
Distribution of Reports/Video
Annexes
Annex 1 - Shooting Principles and Techniques
Annex 2 - Covert Investigations
Annex 3 - Equipment
Annex 4 - Evidence
Annex 5 - Investigations Template
Investigations are vital to record exactly what is happening in the places where animals are suffering and being abused. Investigations are the ultimate witness to this abuse. They can be used in a variety of way, including media work and consumer awareness and for prosecutions. Many campaigns have been successful through the power of good investigations footage. When shown on television, this can reach millions, and gain support and supporters (including donations).
The main objectives of an investigation are:
Investigations can be costly, time consuming and physically & emotionally draining.
Investigations should only be undertaken if there is a specific aim in using the anticipated results.
Investigations should not stand alone, but be part of a coordinated strategy of the particular animal welfare organization.
The strategy should always be established before any investigation takes place.
Many campaigns are now based around investigations, yet the approach (even on some that are successful) is often haphazard and casual. Investigations must be an integral part of strategic and operational planning.
Remember the investigative journalist’s tag ‘The news is something that somebody doesn't want you to know’ in planning your investigation.
Each investigation has to be taken as an opportunity not to be squandered. Once you have visited, your cover is blown, and you may not have a second opportunity.
The biggest problems in investigations are caused by poor planning and lack of experience.
A good investigation requires a variety of skills:
An individual is unlikely to possess all of these skills, so training and development will be necessary.
Tip If your organization does not have investigations expertise, consider employing a professional investigation organization. ‘Tracks Investigations’ (link below) includes experienced animal protection investigators. They can either carry out investigations for you, or train your staff. |
Thorough research is vital before an investigation. There is more on this above. The below are of particular importance:
Tip Take legislation and key documents on the investigation, if possible. |
Once you have established why you want to investigate, and what you want to investigate, you need to start to plan an investigation.
Elements of good planning include:
How to investigate
Every investigation is unique but the following are key considerations for investigations:
It is all to easy to get caught up in the emotion of what you are filming, so again practice as much as possible beforehand with the camera you will be using. A good tip is to watch the news programs on TV to see how programs are made up from sequences of different shots. At the end of the day, you might shoot hours of useless film that you have to watch! Never talk to the media or friends about how you conducted undercover investigations, or the equipment you used.
Use and distribute the material gained as part of your overall strategy. Video footage can be used as follows:
The following shooting principles and techniques are a simple, but effective guide to the main features of successful investigations:
Covert investigations follow the same principles as other cameras, but they can be much more difficult! In particular, remember:
Just some suggestions to consider:
Don't forget to check all equipment!
Documenting evidence
Assessing evidence
Rationale for Investigations Template
Template
Project Title | |
Overall Objective | |
UK Objective | |
European Objective | |
Relevant Reports/Briefings | |
Other Background Information | |
Relevant Legislation | |
Possible Problems for Animal Welfare | |
Images/Information Desired (Including Format) | |
Methods of Investigation |
|
Timescale for Investigation | |
Media Collaborations | |
Investigative Partners | |
Planned End Use of Investigation Material | |
Timetable for Release | |
Report | |
Investigators Diaries | |
Video | |
How to Be Used by: | |
Media | |
Information | |
Fundraising | |
Political | |
Campaigning | |
Language Versions Required |
Introduction
How to Target
Examples of Targeted Reports from Animal Welfare Organizations
When your advocacy issue has been agreed, and the overall research carried out, it is good practice to target your research. To do this, you first need to determine your target audience (or priority target audience). Then your research reports can be tailored in order to have maximum impact on this audience. The process of targeting may also involve further research.
Your preliminary research and analysis will help you to identify the key targets for your advocacy, and how you can best influence them (e.g. through secondary targets), as in Section 6 of this module. Then you can decide whether to produce one report (e.g. if the needs and interests of your targets are sufficiently uniform) or a number of targeted reports in multiple formats (if their needs and interests are very different, but they are all important to your advocacy). This is both a strategic and a cost-benefit decision!
Another reason for preparing targeted reports is when you seek to link your animal welfare issue into another issue of topical concern. This is often useful in arenas (such as development or the environment) where animal welfare is still viewed as a marginal issue.
Similarly, you may use targeted research for specific political forums, or conferences on specific issues.
However, even in such targeted reports never miss the opportunity to stress your primary concern, and to build understanding and acceptance for animal welfare.
In targeting, relevant research findings are presented in multiple formats, tailored to each audience, with the information needs of policy makers (content and format) being taken into account.
In targeting, you should always bear in mind the needs and interests of your target audience. This will affect details such as the length, content, language, presentation, and timing of your reports. For example, politicians and busy policy makers are deluged with information, and simply do not have the time to absorb long written materials. In this case, a very brief summary report is a good idea (preferably with a brief and impactful ‘ask’, or ploy to draw the reader in, at the very beginning).
The use of visual or audio-visual materials is also a key consideration. In animal welfare issues, these can add emotional impact to the written word.
Targeted reports can also be used as ‘asks’ or submissions on a topical political issue or legislative review, or to influence international conferences e.g. Summits, such as Rio+20 (Earth Summit follow-up).
Research can also be used for instructional or educational uses (for example, as course materials or within educational resources).
CIWF publications listed by subject area
In addition to farm animal welfare issues per se, some CIWF reports are targeted to link into other topical issues, such as:
WAP reports under their issues of focus
In addition to reports on animal welfare issues, WAP has targeted a number of its reports to other relevant issues. For example, in the factory farming section these include:
WAP also produces reports in a number of languages.
Also of interest is the WAP report on:
This provides practical examples of how farming in developing countries can improve animal welfare. WAP has partnered the Food Animal Initiative (FAI), which runs model farms providing examples of best practice in sustainable agriculture and animal welfare, which can be replicated.
The HSUS and the RSPCA both target animal welfare audiences and the animal care communities in their countries, as well as the usual advocacy/campaigns audiences. They give out advice on practical animal welfare issues, based on best practice. This is useful and practical targeting given the large number of animal welfare organizations in their countries.
Issues
Campaigns
Also guidance and advice – for both education and the animal care community
The science group – authoritative science-based reports
All about animals, including animal care
Reports are produced by each of their animal issue teams (companion animals, research animals, wildlife, farm animals)
International Reports
The above include the following:
Policymakers, Power and Influence
Power
Influence
People and organizations are at the heart of policy-making. To succeed in influencing policy, it is necessary to understand them and their motivations, and the way in which power and influence work. Successful advocacy involves building and maintaining relationships that enable you to influence policy-making in favor of your issue.
The first step is to identify which institutions and individuals are involved in decision-making. This will include all stakeholders associated with the desired policy change, for example:
Next, research and analysis is needed to uncover:
Advocacy Tools Tool 5. Decision and Influence Mapping |
Once you know and understand policy-makers and the way they think, you are better able to judge the channel and tone needed to reach them. They will also assist to identify the best targets (and indirect targets) for your advocacy work.
Tip Keep a database of organizations and people, and update as new information is received. Remember to include personal information, as well as organizational. This is invaluable in building relationships. |
Power is a measure of a person’s ability to control the environment around them, including the behavior of other people. In historical terms, it has been monopolized by the few, enabling vested interests to succeed. Much of civil society works to reverse this pattern and bring previously excluded groups and causes into arenas of decision-making, while at the same time transforming how power is understood and used.
An understanding of how power operates is vital to successful advocacy. This includes the power sources of the organizations and individuals involved in policy-making and the roles, relationships and balance of power amongst these. You should also analyze your own power sources, and plan how to use and develop these.
Charles Handy, in ‘Understanding Organisations’ (1976) said that if you want to change anything, you need first of all to think about your source of power. |
The main sources of power have been categorized (after social psychologists French and Raven) as follows:
It is not always easy to assess sources of power, as these are often complex and hidden. But their impact is pervasive, and they have a great impact upon influence and negotiations.
The use of power from different bases has different consequences. In general, the more legitimate the coercion is, the less resistance and attention it will produce. As advocates and researchers, you may find expert power or information power very powerful. Even those with strong power based upon position and resources do not want to be seen as lacking in information and knowledge! Lobbyists will also find charismatic power useful, through building personal relationships and loyalty. Connection power and legitimate power can be derived through networks and other contacts. Whilst reward and coercive power seem less likely, these can be used when considered necessary e.g. through giving positive media coverage or PR to a beneficial policy change (or the converse, which is bad press for policy failures).
It is useful for advocates to be aware of the different types of power that they, their advocacy allies, targets and opponents have, so they can use this knowledge to inform decisions about the best approaches to adopt and ways in which to develop their own power bases.
Most organizations have limited resources available for undertaking advocacy work, so it is important to focus advocacy efforts on the individuals, groups or organizations that have the greatest capacity to take action to introduce the desired policy change. These are called 'advocacy targets'. Once we have a clear picture of the decision-making system, we will be able to identify our advocacy targets.
Often, the most obvious advocacy target is not accessible or sympathetic. This means it is necessary to work through others to reach them. This involves working with ‘those who can influence those with influence’ and who have sympathetic views, rather than targeting the decision-maker directly. These are sometimes called 'indirect targets.
This means that in addition to determining targets, you need to assess the most effective ways in which to influence them. This involves research into the position and motivations of each actor, and their sources of advice and influence, in order to decide on the best channels for reaching them on your issue. This approach is known as ‘influence mapping’.
Tip Never underestimate the influence of donors and researchers in the policy-making process. Money talks! |
The more information you have about the actors that may influence and affect policy change, the easier it is to devise an effective advocacy strategy.
The following is an example that shows some possible indirect targets that could help to influence a minister.
These indirect targets can also be lobbied in a way that encourages them to lobby other indirect targets (thus making the approach more acceptable to the President (e.g. a NGO lobbies a ‘think tank’ to make approaches to the Permanent Secretary or Special Advisor, who then approaches the President. Or a friend or family member of the President approaches his wife, who then tackles the issue with her husband).
Advocacy Tool Tool 5. Decision and Influence Mapping |
Policies
Policymaking Systems
Structures
Processes
Administration and Enforcement
"To change the world, we must first understand it."
Former UN Secretary General Kofi Annan
Policies form the basis for policy action. They can be international or regional policies (including conventions and agreements), national or organizational.
Research into policies (and policy commitments) can help to identify policy implementation gaps, as well as future plans. Policy research is another important area, as this informs future policy-making. Policy research can be carried out at international, regional, national or local level.
Where national standards of animal welfare are low, the OIE’s international standards on animal welfare are key tools that we can use to hold states accountable in delivering acceptable standards of animal welfare. Advocacy is a key tool to ensure the implementation of these standards, and to hold governments to account.
Different countries have different legislative systems, which will impact upon their policy system. Sometimes the provincial or local government might be the target for your advocacy rather than national government. There are also different legal systems (civil law, common law and religious law).
There is sometimes also a written constitution for the country, which is not legislation as such, but provides guiding principles for the country. Constitutional principles have higher standing than legislation (either acts or regulations), and can usually be challenged in a constitutional court.
Some countries are also part of a larger policy-making unit, which can involve policy-making with a number of countries (such as the Southern African Development Community (SADC), the African Union, or the Association of Southeast Asian Nations - ASEAN).
A critical element in the success of any advocacy campaign is a good understanding of the policymaking system of your country. This includes the formal and informal ways in which policies are made at different levels. This analysis helps you to understand the opportunities that exist, including critical points of timing (‘policy windows’).
This knowledge also prevents NGOs from making tactical mistakes that can alienate policy-makers.
In many countries, government and political leaders remain skeptical about including civil society in policy-making, believing that they lack appropriate experience, skills, and knowledge. The way to overcome this perception is to become a skilled and knowledgeable advocate.
"Being aware of the political environment is also very important. There are times when our findings have not been taken seriously, or have been set aside, because the political timing was not right or the research came at an inopportune time in terms of the politics around the research findings."
Mavuto Bamusi of the Malawi Economic Justice Network
The following areas should be covered in the information gathered about the policy-making system:
Advocacy is not only about changing policies. It is also about changing policy-making structures and processes, to make decision-making more democratic, just and inclusive.
Legislative structures often follow a system along the following lines:
There can also be broader policy-making structures, some of which feed into this legislative system. These include: international, regional and sub-regional organization and groupings; issue forums; donor forums; civil society networks; business networks; and trade linkages. These all need to be mapped and understood.
Policy-making processes should also be mapped and understood. This includes the legislative process, which can be quite complex, with various stages for formulating policy, drafting legislation, consultation, and the passage of laws through committees and governmental systems. These processes affect timing, and opportunities for input and influence.
It is also necessary to map and understand how policies are administered and implemented (and by whom). In many cases, laws are agreed on paper but not enforced, so they are ignored in practice. Factors affecting implementation will include: the nature of the bureaucratic processes (transparency, accountability, participation and corruption), incentives, capacity, and the level of practicality, feasibility and acceptability of the policy.
In this category, it is necessary to include research into factors such as budget allocations; staffing levels and allocation; skill and knowledge levels (training); vehicle and equipment allocations; and monitoring and evaluation mechanisms (i.e. feedback on administration and enforcement, as well as budgetary aspects).
Research should include awareness of policies and practices, as this will impact upon the effectiveness of implementation and enforcement.
Introduction
The Overall Policy Environment
Strategies
Policies
Laws and Regulations
An analysis of the policy context for your research is vital to the establishment of an effective advocacy strategy. It should cover: the policy environment; the policy system; and the organizations and people involved.
In advocacy research people often concentrate on the issue, without paying sufficient attention to how power operates, how change happens and how it is sustained. Policy systems and processes are often complex, with varied and different points of entry. People are at the heart of policy-making, whether they are targets, messengers, allies or opponents. If you wish to influence policy change, you need to understand how key institutions (or organizations) work, who the decision-makers are, and how decisions can be influenced.
Key elements of policy context analysis include:
Opportunities to influence policy-makers can arise at any time, so where there is advocacy capacity, it is recommended that the political, economic, socio-cultural, and technological environments are monitored to keep abreast of emerging issues and the positions of government and other leaders with respect to these issues.
The policy environment includes all aspects surrounding policy-making. This would include the broader socio-economic aspects that are analysed in organizational strategy-making. Important sources for research into this broader policy environment – and what are the pressing concerns of the day - include: the media, research institutes, veterinary bodies, donors, business, and civil society.
Advocacy Tool |
The policy-making environment is greatly influenced by the country’s broader socio-economic situation. This will be covered in Module 3 on Strategic Planning for Advocacy. But in your research, it is important to remember to always keep an eye on the broader horizon, to ensure that you are ready and open for opportunities that may influence or change regular policy processes and priorities.
The more narrow governmental policy arena can be depicted diagrammatically as follows:
Key questions to be asked when analyzing the policy environment include:
One aspect of the policy making environment that will have an enormous impact upon your advocacy is the level of openness and transparency. In some open and democratic regimes, it is possible not only to obtain all relevant information through official channels, but also to take part in relevant meetings and consultations. Conversely, in regimes that lack openness and transparency it may be difficult to meet key decision-makers and achieve involvement or consultation (and in some cases even to obtain information through official channels). Advocacy is more likely to be successful in a more democratic and open political system.
Investigate the strategies underlying the policies on your issue. If dealing with government, you will find that most governments formulate strategies before taking legislative or administrative action. Strategies will help to identify attitudes, interests and motivations on an issue, as well as future plans.
Policies form the basis for policy action. They can be international or regional policies (including conventions and agreements), national or organizational.
Research into policies (and policy commitments) can help to identify policy implementation gaps, as well as future plans. Policy research is another important area, as this informs future policy-making. Policy research can be carried out at international, regional, national or local level.
Your research should include any existing laws (acts and regulations) that may affect your issue. Different countries have different legislative systems – see the section below – so these will take different forms.
Once research has identified legislative provisions, it is necessary to go one step further, and to research enforcement.
International standards should be incorporated into national legislation and successfully implemented.
Regional regulations may be directly applicable (as in the case of European Union regulations).
Steps in the Research Process
Research Methods and Sources
Organizational Library
Scanning
Meetings and Consultations
There may also be additional research needed for strategic analysis
The first stages of research will include:
After this stage, there are various other research methods available:
There are now many useful sources for research, and using a wide range will add depth, context and interest to your work. Do not restrict your research to the Internet and your local library (however convenient this may seem)! Remember that there are many other organizations out there collecting information (including international organizations, governments, universities and other NGOs) – and many would be only too willing to share this with you. Think of all the bodies with a professional interest in your issue, and find out what research they already have available or are working on.
After desk research, initial fact-finding meetings (e.g. with civil servants working for key policy makers) can help to ascertain key motivations, possibilities, and barriers – which can then be specifically targeted and dealt with in subsequent research.
Avoid going into too much depth before you have made an informed assessment of what is feasible (so as not to waste time).
Also, do not consider your research over as soon as your report has been finished. It pays dividends to keep abreast of your issue throughout your advocacy campaign. If you have the resources, it is helpful to order any relevant publications (such as trade or issue journals). Many organizations organize a press cutting service – where they monitor the media on their issue and send copies of any relevant articles around to interested staff. This helps to update those involved on any changes in policy or public opinion (which can be factored into their advocacy work).
An enormous amount of information can be found on the Internet these days. Using a search engine, such as Google (see Web Site reference below), you simply enter key words to define your search. If you are inundated with results, then make your keywords more restrictive/accurate. Conversely, if you obtain no results, simply widen your keyword category. When using information found on a Web site in a published document, this should be referenced using the Web Site URL and the date accessed.
Tip Remember legitimacy and credibility are necessary for policy influence Double-check and reference your sources. Only use recognized and credible sources (intergovernmental or governmental organizations are excellent sources). A useful ploy is to use your targets’ or your opponents’ information where possible (as they cannot contest this!). Be skeptical when analyzing and citing statistics, as what is reported to government and intergovernmental statisticians and what is actually happening on the ground may be - and often is - very different. Where possible try to verify the statistics you cite by finding data from more than one source. |
Some animal welfare organizations keep their own reference library. This can be extremely helpful, as it provides quick access to selected books, and relevant reports and other publications. Even smaller organizations can start useful book collections – it is surprising how these build up over time.
The broadest form of information gathering is ‘scanning’. It can include all the factual material to be seen on television, read in newspapers and periodicals. To scan effectively the following is needed:
Scanning should be a continuous activity for advocacy organizations.
As well as different modes of scanning, there are different levels of information gathering ranging from the broader political environment to that related directly to the campaign issue. Tips for advocacy research:
In practice any investigation can only use a small fraction of the available information. Warning: information is boundless; scanning can be costly. And don’t forget copyright law, and need to give sources!
One good tip is that you may be able to use University students (e.g. veterinary students) to help you with your research. Some may do this free-of-charge, if they can use the results towards their studies/research. This can then also involve the University staff/lecturers, which has the added benefit of adding to their understanding and support.
Once the available information has been collected, it is helpful to arrange background meetings and fact-finding consultations. These could include potential targets, partners, competitors or any other stakeholders involved in the issue or the fight against it e.g. government, industry, academics/scientists, cultural/religious bodies, professional bodies such as vets, lawyers, biologists etc., and other animal welfare societies/NGOs.
This may lead to a greater understanding of: areas to target and/or avoid; potential strengths and weaknesses; driving factors of the problem; relevant political and legislative factors; potential collaborators and competitors etc.
What Sort of Research
Type and Source of Research
Why is Research Important?
In order to persuade policy-makers to change their policies, laws or implementation – be this through direct lobbying or other means such as provoking an official investigation or influencing public opinion – you will need information. To obtain this, you will have to do some research. That could mean anything from combing through piles of documents in the office or a library, to searching the Internet, to taking photos and talking to witnesses. This is all research.
In fact, research is any systematic investigation to discover facts or collect information.
If research is to be useful to policymakers, it will need to be:
General - Providing extensive background information, not just selective cases and anecdotes.
Accessible and Easily Understandable - A body of good evidence, presented in a user-friendly format, and collated and analyzed.
Targeted - Findings are presented in multiple formats, tailored to each audience, with information needs of policy makers (content and format) being taken into account.
Relevant - Appropriate to their area of work, priorities and interests.
Measurable – Incorporating facts, figures and statistics. Timely – Provided at the right time, and using up-to-date information.
Practically Useful – Grounded in reality, and providing practical, feasible and cost effective solutions.
Objective – Gathered from objective sources, without unsubstantiated value judgments or emotional arguments.
Accurate - Providing a true and fair representation of the facts.
Credible - Reliable, sourced appropriately, using accepted tools and methods.
Authoritative - Carried out by an organization that policy makers perceive as credible and reliable.
General background information helps to place the issue in context, providing the ‘bigger picture’ against which the local problem can be examined – for example: by providing facts and figures, or researching the international and regional dimensions of a problem (for instance: international animal welfare standards; regional animal welfare conventions or regulations; or a comparison with the situation in other countries).
Research also helps to personalize your issue and build empathy. You can do this by using methods such as undercover investigations showing individual animal suffering involved; case studies; quotations from witnesses; photo or video evidence etc.
Effective research should:
The key is that evidence is collected in a rigorous and systematic way.
There are two categories of research:
The difference between data and information is that data is raw, unprocessed whilst information is in an accessible, meaningful form.
Some useful sources are:
Always make sure to reference your research, so readers can check your sources. In general, what you are trying to achieve is that any reader can clearly see the source of your research (and look this up themselves, if they wish to). There are various formats for referencing your research. One of the most widely used systems of referencing is the APA system (created by the American Psychological Association system, but now used internationally).
Research helps you to gain a clear understanding of the causes and effects of animal welfare issues from the perspective of identifying practical and feasible policy solutions that make it possible to build a consensus in favor for change. It is impossible to argue logically and coherently for policy change without the strong understanding of your issue that research provides.
[In some cases, the only solution to prevent severe animal suffering may be a ban on the practice (e.g. abolition of gin traps). In this case, the evidence of the animal suffering must be strong and graphic in order to convince influential stakeholders.]
Research is the foundation for successful advocacy. It is important for both:
Advocacy research can:
Tip: Do not sweep data under the carpet if it does not support your case! Anticipate and unearth the arguments against you and deal with them in your advocacy work and reports. |
It is said that every dollar spent on research is worth ten spent on lobbying. If your research is thorough, it will be easier to develop a winning advocacy strategy.
Introduction
Advocacy Research and its Importance
Methodology
The Issue
The Policy Environment
The Policy System
People and Organizations
Targeted Research
Investigations
Further Resources
This module examines advocacy research and analysis. Research is the solid foundation of effective advocacy, providing both the key to a winning strategy and indisputable facts for influential lobbying. This module examines different aspects of research and analysis, including not only the policy issue, but also the policy environment, systems, and the organizations and people involved. This includes:
"An investment in knowledge always pays the best interest" -Ben Franklin
Learning objectives:
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