Click on a chapter to view/download. Contents (21 KB) I - Overview of Issues, Ethics and Approaches (89 KB)II - The Relationship between Board and Management (89 KB)III - Devising a Strategy for Success (128 KB)IV - Structure and System (75 KB)V - Organizational Culture (125 KB)VI - Operational Management (106 KB)VII - Is It Working Internationally? (168 KB)VIII - Forging a Movement - Collaboration and Alliances (64 KB) IX - Managing the 'Mission Driven' (83 KB)X - Campaigning for Social Change (189 KB)XI - Animal Protection Lobby (239 KB)XII - Educating for Compassion and Change (99 KB)XIII - The Service Delivery Role (92 KB)XIV - The Funding Dilemma (115 KB)XV - Supporting the Mission (110 KB)XVI - Time for Change (37 KB)Further Information (186 KB)